Shipping Policy
Welcome to DoggoLand! We're excited to process your order and want to ensure you have a smooth shopping experience. Please review our shipping policy for important information about how we handle shipping and delivery.
Order Processing Time
- Order Status: Once your order has been processed and shipped, you will receive an email with a tracking number to monitor your shipment.
Shipping Destinations
We currently ship to:
- United States
- Canada
- European Union
- Australia
If you need shipping to a different location, please contact us for further assistance.
Tracking Your Order
After your order ships, you will receive an email containing a tracking number. Use this number to track your package through the carrier's website.
Shipping Issues
If you encounter any issues with your shipment, such as delays or damaged items, please contact us within 7 days of receiving your order. We will work to resolve the issue as quickly as possible.
Address Changes
To change your shipping address, please contact us as soon as possible. Once an order is processed or shipped, address changes may not be possible.
Customs and Duties
For international orders, you may be responsible for additional customs fees, taxes, or import duties imposed by your country. These charges are not included in the purchase price or shipping costs and are the responsibility of the recipient.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, it is considered the responsibility of the recipient. We are not liable for lost or stolen packages after they have been confirmed as delivered. If you experience issues with a package that is marked as delivered but has not been received, please contact the carrier directly to file a claim.
Returns and Exchanges
For details on returns and exchanges, please refer to our [Returns & Exchanges Policy page].
Thank you for shopping with DoggoLand. We value your business and are here to assist you with any questions or concerns regarding shipping.
Contact Us:
Happy shopping!
The DoggoLand Team